Precision Ranking | Final Ranking is based 50% on Users' Ratings & 50% on our Lab Tests | Last Updated June 31, 2016
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|Rating Out of 10|
HostMonster offers one simple unique web hosting package starting at $4.95 (for a limited time only). With the package, they are offering unlimited storage space and traffic and unlimited domains. In this type of web host, you would expect subpar service and reliability. However, that is not the case with HostMonster. They not only offer superb service. Service that is only matched by our number one choice Bluehost, but they have top of the line performance for websites hosted on their server. They put fewer users on each server than other web hosts and they have the latest options on their servers including PHP5
In many ways Host Monster is similar to our first choice for web hosts, but instead of focusing on businesses they focus more on the end user. Their website is more user friendly and the control panel (They use Cpanel) is slightly friendlier. Pricing of $4.95 is very competitive in the industry. Their regular rate is $5.95 per month for one year. Most web hosts do not offer the array of features such as the Fantastico Suite, SSH and PHP5 for this cost. Looking at Network Solutions, they do not even offer the service that Host Monster offers but they charge at least twice as much as Host Monster with a two year prepayment. Host Monster also permits you to cancel at anytime without any fee.
Superb Customer service and fantastic response time is what separates Host Monster from the rest of the pack. The response to trouble tickets are phenomenal. We submitted a trouble ticket at 10:40 Eastern Time and a response came in at 10:48. If you don't call that fast I don't know what is. Even before we reviewed Host Monster, the average response time for a trouble ticket was two hours and we were already impressed by that. A phone call also took less than a minute before we were connected. When we called we were the first person in line and this was at different time intervals during the day. We tried night, morning, afternoon, and late afternoon. They also do not outsource their tech support, so all of their employees are here in America. They are very fluent in programming and hosting and you will not have any trouble understanding them. To reach their tech support, you can call 1-866-573-Host or 8665734678. They are open 24 hours.
Host Monster utilizes Cpanel for their web hosting. There control panel uses the default templates, but all of the features have been enabled including SSH. All the features like adding email addresses and deleting subdomains tend to be faster with Host Monster than other web hosts. Execution took only seconds when we added and removed hundreds of domains and email addresses during our test.
HostMonster is our second editor's choice for the best web hosting company. Their ease of use, customer service, and high retention rate of past customers prove HostMonster cares about their clients and they will do whatever they can to ensure a maximum level of satisfaction.
Hostmonster offers great value for $3.95 per month with 1 or 2 year commitment with 24 hour under 2 minute USA based tech support.
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