http://www.hostmonster.com
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Performance |
10 | | Reliability |
10 | |
Customer Relations |
10 |
| Features |
9 | |
Control Panel | 9 |
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Introduction
of Host Monster
HostMonster offers one
simple unique web hosting package
starting at $4.95 (for a limited time
only). With the package, they are
offering unlimited storage space and
traffic and unlimited domains. In this
type of web host, you would expect
subpar service and reliability. However,
that is not the case with HostMonster.
They not only offer superb service.
Service that is only matched by our
number one choice Bluehost, but they
have top of the line performance for
websites hosted on their server. They
put fewer users on each server than
other web hosts and they have the latest
options on their servers including PHP5
Pricing & Cost
Effectiveness of Host Monster
In many ways Host
Monster is similar to our first choice
for web hosts, but instead of focusing
on businesses they focus more on the end
user. Their website is more user
friendly and the control panel (They use
Cpanel) is slightly friendlier. Pricing
of $4.95 is very competitive in the
industry. Their regular rate is $5.95
per month for one year. Most $4.95 do
not offer the array of features such as
the Fantastico Suite, SSH and PHP5 for
this cost. Looking at Network Solutions,
they do not even offer the service that
Host Monster offers but they charge at
least twice as much as Host Monster with
a two year prepayment. Host Monster also
permits you to cancel at anytime without
any fee.
Monster Host Customer Relations
Superb Customer service and fantastic
response time is what separates Host
Monster from the rest of the pack. The
response to trouble tickets are
phenomenal. We submitted a trouble
ticket at 10:40 Eastern Time and a
response came in at 10:48. If you don't
call that fast I don't know what is.
Even before we reviewed Host Monster,
the average response time for a trouble
ticket was two hours and we were already
impressed by that. A phone call also
took less than a minute before we were
connected. When we called we were the
first person in line and this was at
different time intervals during the day.
We tried night, morning, afternoon, and
late afternoon. They also do not
outsource their tech support, so all of
their employees are here in America.
They are very fluent in programming and
hosting and you will not have any
trouble understanding them.
Design and Ease of Use of Control Panel
Host Monster utilizes
Cpanel for their web hosting. There
control panel uses the default
templates, but all of the features have
been enabled including SSH. All the
features like adding email addresses and
deleting subdomains tend to be faster
with Host Monster than other web hosts.
Execution took only seconds when we
added and removed hundreds of domains
and email addresses during our test.
Conclusion -
Editor's Choice for Web Hosting
HostMonster is our
second editor's choice for the best web
hosting company. Their ease of use,
customer service, and high retention
rate of past customers prove HostMonster
cares about their clients and they will
do whatever they can to ensure a maximum
level of satisfaction.
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HostMonster Web Hosting - Screen Shot: |
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http://www.hostmonster.com/
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