I recently switched hosting providers from Interland to Infinology.  In comparison, Infinology has been a breath of fresh air.  They have by far the best features and unbeatable prices.  Since I switched my server has not gone down and I have had no problems reaching customer service reps.  I was also very successful getting answers through email and their billing guy is very helpful.  I would recommend Infinology to anyone that wants reliable service 24/7.

I have not had any problems with Infinology since I started using them 2 weeks ago.  Setup took minutes and I was even able to reach someone on a Sunday at 7:30pm.  Almost immediately after signing up for their service I received an informative email that helped me to setup FrontPage and start editing.  In addition, Infinology hooked me up with tons of features that sport fast download speeds.  In addition, downloadable backups are definitely a big plus.  The people at Infinology are incredibly professional as well as helpful.  They were able to address all of my problems and answer all of my questions in a courteous and prompt manner. 

I was introduced to Infinology by one of my friends who said that they were the best hosting company he had ever used.  When I first took a look at their products and prices I thought that such incredible deals were too good to be true.  I thought that I might as well give them a try because such great accessories at such a low price are hard to come by.  Although I was still skeptical, after one conversation with a sales representative I felt confident in trusting them.  It has now been 7 months since I started using Infinology’s services and I have not been disappointed yet. 

Setting up service with Infinology was extremely easy.  In only a few hours I was up and running.  For my purposes I purchased 50 GB of space and I was able to achieve all of my files easily.  The backup of my pc on the web is incredibly reassuring, I like knowing that if something happens to my cp I can always retrieve my info off the web.  So far I have been using Infinology’s services for 3 months and my site has not gone down yet.  I give them two thumbs up.

I always use a monitoring service to check that my site is up.  So far I have not had any problems.  Although Infinology’s tech support is sometimes weak, if you can get into a sys admin on the phone they are incredibly helpful.  I have been a customer of theirs since last year.  Infinology has been consistently reliable and their rates have not risen.  I recommend them with my highest regards.

After a long and exhausting bout with another provider I finally decided to try Infinology.  Unlike the other provider I was trying to sign up with, I did not have to wait through automated links that promised to call back.  Instead, I was greeted by a real person and all of my questions were answered clearly.  Setup took minutes and I have been satisfied ever since. 

In addition, questions were also answered through email.  If I wanted more information, they simply sent me an incredibly informative email that explained everything.  Questions were answered thoroughly, patiently, and promptly.

I was amazed at how quickly my site was activated.  All I had to do was use my credit card online like any other purchase from an ebusiness.  Within hours they had set up my site whereas my other provider had left me uncompleted for weeks.

In addition, Infinology’s service came with a comprehensive tutorial including everythin I needed to create a “real” page.  It was so packed with options and tools I couldn’t pull myself away from it.

I have had nothing but excellent service from this company from day one.  I recommend them to my family and friends and I recommend them to you as well.
Cynthia Smith

Daniel Gray

I signed up with Infinology a few months ago.  It seemed as if the second I signed up for an account, it was created right away.  I started creating my site immediately.

Because I am not the most tech-savvy guy, I sent in a ton of emails. Every question was answered patiently and expertly.  They helped me out with so many things, I definitely couldn’t have set up everything alone.

In the past two months I have not experienced a single problem.  My site has expanded so much I have upgraded my plan twice.  Each upgrade was easy, guided by one of their tech support technicians.  

Since the beginning of my business interaction with Infinology, I have had nothing but excellent service.  I would recommend them to anyone.

David Cavanaugh

Basically the whole experience was a disaster.  Every time I tried to call them I got the same prerecorded message: “Due to the high volume of calls there are no service representatives to help you at this time”.  Then, when I tried to leave a message I was told that the mailbox was full and that I had to call back at a later time.  This was ridiculous enough but it gets worse. 

Although they guarantee 100% uptime, my site was down 50% of the time that I used Infinology’s service.  I never did get in contact with a customer representative and all of my emails went unanswered.  When I tried to get a refund I had to fight just to get in touch with someone and when I finally did they said that they had to give me a different number.  The number they gave me led me right back to the same recording I had had before. 

 This was altogether the worst business venture I have ever taken.  After bringing my business to the brink of extinction, Infinology has not paid me any reparations and I have yet to receive my refund check.  Do not do business with these people if you value the life of yours.

Justin Baker, small business CEO