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IT Outsourcing for your
business
By Staff
IT outsourcing has grown in
popularity in recent years around the world.
Once thought of as an alternative to
in-house solutions for large corporations
only, more and more small and medium sized
businesses are their IT needs. The main
reason for this trend is the
cost-effectiveness that outsourcing offers
as well as the expert deployment of sound
technology strategies. According to recent
research conducted by industry analysts,
over 50% of all small to medium businesses
utilize outsourcing to fulfill their IT
needs.
Since the outsourcing trend
has shifted to the small to medium business
market, they are capitalizing on technology
to increase their efficiency by automating
processes and streamlining operations. This
takes the burden off them as many do not
even have an in-house IT person and those
that do are overburdened. Small businesses
usually have 1 IT person per 25 computers to
support and medium businesses usually have 1
IT person per 33 computers. That is a lot
for one person to handle. By outsourcing
these IT tasks, companies can concentrate on
more important business matters while
keeping costs low.
IT tasks are composed of
various types of services. One such service
is web hosting, which an increasing number
of small and medium businesses are looking
to for their outsourcing needs. This service
allows these businesses to have a secure
company web site that is more reliable and
more importantly scalable. If the trend for
outsourcing web hosting continues to rise as
is predicted, web host outsourcing will grow
to 70% this year alone.
In addition, this market
segment is expected to continue to see
significant growth over the next five years
in the small to medium business sector. This
is because demand is on the rise by this
market for more complex web site
functionality, the rising costs of having an
in-house IT group and better outsourcing
benefits that are becoming available.
Outsourcing: Total Cost of
Ownership
One of the most significant
benefits of outsourcing web hosting is the
total cost of ownership or TCO. It takes too
much of a large investment for small or
medium businesses to try to do this
in-house. It is therefore more cost
effective for them to outsource. If they
were to do it in-house they would need an IT
staff to support the web site and maintain
it. The cost of doing this for smaller
businesses is sometimes too inhibitive.
In addition, outsourcing
relieves them of the financial burden of
having to purchase equipment, software, and
set-up costs. On top of that there will be
additional costs for upgrades, round the
clock technical support , help desks and
overall maintenance costs.
With todays economic climate
in a state of flux, it is important for
businesses of all sizes to keep an eye on
the bottom line and to reduce spending or
cut costs wherever possible. By using a web
host outsourcing company for their IT needs,
companies can stay in business and realize
up to an 80% cost savings instead of having
in-house IT functions that are too costly to
maintain. Outsourcing enables small and
medium businesses to expect a TCO that is
significantly reduced and improve the
companys overall cash flow by up to 47%.
In addition, the TCO is not
the only reason that outsourcing web hosting
tasks is so appealing to businesses, it also
provides a quicker and more efficient way
for smaller businesses to connect to the
net. Businesses are assured that they will
have a more reliable e-commerce platform and
the accountability for the performance of
the site falls on the outsource company.
Outsourced web hosting
solutions come in a variety of plans and
prices. Initial set-up cost can start as low
as $20 for a simple set-up and range higher
for more complex set-ups. With the lower
cost set-up businesses can expect a simple
solution that offers a web site and domain
name. Higher costing set-ups will provide a
more robust plan that includes full
management, reporting and security of the
hosting solution. This will allow businesses
to focus on growth in a fully functional and
efficient environment.
Outsourcing packages also
give the business additional options to
choose from that include increased web site
performance and continuity for their
business. These service providers can create
a plan to meet the needs of any size
business. Additional offerings from these
providers may include disaster recovery
planning, site traffic tracking and
reporting, security monitoring, server
backups and data storage & retrieval.
Reputable web host outsource providers will
provide customers with service agreements
that clearly define the service provided and
include a guarantee that the service will be
available full-time and site backup is
performed regularly. This eliminated a big
drawback for businesses that try to manage
their web site internally. When managed
in-house, there is no recourse when the site
goes down and no guarantees that it will
remain functional indefinitely. This could
be crucial to the financial stability of the
company as the potential for lost sales and
customers increases.
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